Return & Refund Policy for Awashis Mukhawar
Thank you for shopping with us! We strive to ensure your satisfaction with our fabric materials. Please review our return and refund policy below:Disclaimer : Return & Exchange is only possible due to an error on our part (e.g., wrong item, defective product).
1. Return Eligibility
- All items (Fabric materials, Stitched Mukhawar, Sheila, etc.) must be returned within 03 days of receipt.- Items must be in their original condition, unworn, unwashed, and unused.
2. How to Initiate a Return
To initiate a return, please follow these steps:1. Contact our customer service team via WhatsApp +971561970267 within 03 days of receiving your order.
2. Ship the package to the address provided by our customer service team.
3. A WhatsApp notification will send to the Customer's registered contact number with us.
3. Return Shipping Costs
- Awashis Mukhawar will bear the return shipping costs ONLY in cases where the return is due to an error on our part (e.g., wrong item, defective product).4. Refund Processing
- Once your return is received and inspected, we will notify you via WhatsApp regarding the approval or rejection of your Exchange- We do not facilitate refund of Money.
- If approved, you will be notified to choose another item with the same cost which will be delivered to you free of cost.
5. Exchanges
- We currently do not offer direct exchanges. If you wish to exchange an item, please return the unwanted item and place a new order for the desired fabric.6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will be happy to provide a replacement for the same.7. Contact Us
If you have any questions regarding our return and refund policy, please feel free to reach out:- WhatsApp : +971561970267
Thank you for choosing Awashis Mukhawar. We appreciate your business!